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世联翻译公司完成虚拟团队面临的最大挑战英文翻译工作
发布时间：2018-01-03 10:11 点击：
世联翻译公司完成虚拟团队面临的最大挑战英文翻译工作
Get New Team Members Up to Speed in a Hurry
北京翻译公司,天津翻译公司,郑州翻译公司,西安翻译公司,重庆翻译公司,长沙翻译公司,济南翻译公司,青岛翻译公司,One of the biggest challenges of virtual teams is the constant turnover. Yes, it’s sad when someone leaves, but for most managers the real problem is that you’re starting over every time. You need to teach your virtual assistants, project members, and freelancers about your product and your processes as quickly as possible so they can get on with the job at hand.But how can you do that when you have new people starting nearly every week? The days of the 2-week orientation class at Home Office are long gone. So how can you create simple training that ramps up the time to productivity?I want to share with you 3 great tips from a company that not only makes a training tool but uses it daily to work with their own virtual teams, contractors and freelancers. I recently spoke with Nemo Chu, the “ambassador” ( a fancy title for blogger and mouthpiece, but a good guy nonetheless) for Bloomfire, a Software as a Service (SaaS) company based in Kalamazoo, MI. Much of the company’s own work is done by virtual assistants or freelancers from sites like eLance and oDesk. As a result, there’s a never-ending stream of folks who need to learn what Bloomfire is and does before they can actually start doing productive work.Here are three ways Chu uses his company’s product to speed ramp-up time and reduce training costs:1. Audio and video beat manuals and email for clarity and speed. Nemo used to spend a lot of time painstakingly writing long, descriptive emails on how to do certain things. Now he simply opens a web browser, uses Bloomfire to capture what’s on his screen, and records a quick narration. Then he can post the recording to a secure site. Using audio and video is faster than typing and makes it much easier for the audience to learn and retain the information. Other tools like Snagit, Vimeo and bbPress do similar things. The key is quickly capturing how to do something and recording it for posterity.2. Sharing comments and questions helps avoid downtime. What if someone has a question or doesn’t understand what they’ve seen in the training video? As a manager you want to be available to your people, but time zones, distance and the laws of physics make 24/7 access impossible. Luckily, they don’t have to wait for you. By using social-networking tools built into the software, people can ask questions, make comments and add to the body of knowledge. Anyone with permission can comment or answer a question. This builds trust in your teammates’ competence and motives. And it means the newbie doesn’t always have to come to you for answers and help. There are plenty of social networking tools (ranging from the free to the pricey) like Yammer, Google Docs, Ning and others.3. Things change all the time, but you don’t have to print new binders. Anyone who has ever received a policy binder or employee handbook that is out of date by the time it’s printed knows how frustrating it is. More to the point, if you’re the person responsible for keeping it updated, you know the impossibility of the task. This is even more true in the SaaS business, where new versions come along all the time. With electronic learning tools, updating your materials is as simple as opening a browser, recording a new version, and deleting the old one. Think of the time, money and trees (not to mention sanity) this can save your company. Even CFOs who don’t want to invest in training can see the return on investment here.Chu obviously uses his own company’s tools to wrangle his team of freelancers, virtual assistants and newbies. Whatever tool you use, the trick is to quickly capture learning, share it, and keep it current. That’s a core competency for leaders of remote teams today.
